Customization and add-on development enable firms to adjust their ERP systems to specific demands and workflows that off-the-shelf solutions cannot solve. This service comprises changing existing ERP features and creating new add-ons or modules to expand the system’s capabilities. Customization ensures that the ERP solution corresponds with the unique requirements of the organization, whether it’s a specific business process, regulatory compliance, or a particular integration need. Add-on development can add capabilities like advance reporting, custom workflows, and unique user interfaces, making the ERP system more suitable for the organization’s changing requirements.